Charging Time 5-6 hours. Durable Removable Battery. Please ensure the front wheel is properly secured before moving on to the next step. Adjust the connections 2. Any time the battery is in key position 1, (on, locked to the frame) the display power button will turn the bike on and o, but the battery cannot be removed. With Front Basket. Recommended Service IntervalsRegular inspection and maintenance are key to ensuring bikes from heybike function as intended and to reducing wear and tear on their systems. By subrscribing, you confirm that you have read and accepted our privacy policy. In case there is physical damage to your electric bike battery, you should replace it as soon as possible. Heybike support has been excellent; had a couple of minor issues that required their assistance. Handle was broke ,otherwise battery was fine. Battery Range: 37mi 43.5mi Per Charge: a range of up to 37-43.5 miles per charge. Secondly, hook the front fork with the safety hook. To reinstall the battery, align the slot at the bottom of the battery and reinsert it into the frame. For more detailed instructions, please visit Heybike Help Center. by While dismounted, press and continue to hold. Replace charge fuse: Wheel or motor makes strange noises: 1. You can take it to the nearest repair shop so that they can perform a series of tests to make sure that your e-bike batteries are working correctly or not. I put 2,000 miles on it already. Parts damaged during use after seven days need to be charged.2. Save 65 Turn the key to the locked position. Keep the two keys properly. Please contact us in time. We ordered two Rangers and received them very quickly. Changing a battery doesnt require much skill, but even a simple task like this can seem daunting without proper knowledge. Read full return policy . Begin riding carefully. Traveling on rough terrain can lead to external damage to your e-bike batteries. 30-Days Money Back: Within 30 days of the date of purchase, return your undamaged/unused HeyBikeproduct to receive a refund. Grease the bottom bracket. And not to mention, you need a lock for your electric bike safety. According to Heybike, the battery takes about five to six hours to fully charge. /. Some companies offer budget-friendly battery options, but they may or may not be reliable or safe. To request an RMA, contact Heybike Service Team at su000rt(hevbike.com. Brand Heybike. $1,399.00 Try to find a bike battery with large charge cycles. Defects or damage resulting from external causes, such as collision, fire, flooding, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse or improper use of any electrical source.9. If you don't know which seat post should be ordered, please contact our customer service for help. Products used or purchased outside the United States. Replace 3. After adjusting the handle, lock the folder and nish the installation. Be sure to read all of the information in this manual before riding.NOTE TO ALL RIDERS UNDER 18 YEARS OF AGE: Its very important that you get parental permission before riding your electric bike. Voltage 48 Volts. Watch Video 500W Motor 48V 15Ah Battery Class 2/3 Speed 5-6 Hours Charging Time 55 Miles Max Range 330 Lbs Max Load Lockable and removable with two included keys. Agotado . Doing so may result in injury. To unlock the lockout lever, turn the knob clockwise until it stops. Color. Try to gear for smoother rides with these items. The four-inch puncture-resistant fat tires provide superior performance and offer excellent suspension,. heybike 1629616095 Folding Electric Bike Fat Tire Mars User Manual, heybike S096IGCEWL Mars Electric Bike Foldable 20 x 4.0 Fat Tire User Manual. heybike recommends 20 PSI for the stock tires on the heybike. Our 112 link 1/2" x 1/8" bike chain is made by KCM, and is available in six color options; Black, Blue, Gold, Pink, Red, and Silver. View . Smallest Electric Scooters for Adults Which Is The Best? After making sure the positions of the parts are correct, tighten the nut onto the fork with. Check the chain alignment. For your convenience, the heybike battery can be removed. There is a possibility that your electric bike battery may be dead. TO QUALIFY FORARE FUND, ALL THE FOLLOWING CONDITIONS MUST BE MET: Heybike warrants the original purchaser that your Heybike product shall be free from defects in materials and workmanship under normal use for the period aforementioned. With Large Basket. Get the latest news & offers. Visit www.heybike.com for additional help with assembly, including a step-by-step video walk-through.If you do not feel comfortable assembling the bike yourself, we recommend taking your new bike to a bike shop for assembly and inspection. Set up with a key to keeping your battery safe. Max Range: 40 miles(pure electric) /55 miles(pedal assist). Ensure all bearings are lubricated, run freely, and display no excess movement, grinding, or rattling. 2. The battery will not charge: 1. Contact UsContact us if you experience issues relating to riding, maintenance, and safety, or errors/faults with your HEYBIKE. It is not the batterys size that matters, but the volt and ampere it provides is responsible for the maximum distance an electric bike can travel. Built from certified Dakota Lithium cells. ).Over 30 days: Return is not acceptable; Accept exchange for a new product or partial refund.We will deduct the shipping fee or restock $150/pc when we are making a refund for non-defective products and non-longer needed products.For the return request, Heybike is not responsible for lost packages due to the carrier, or products received that can not be veried.Received products that have damage determined to have been caused by the end-user may besubject to denial of the return request. Taking proper care of the electric bike battery is essential. Plus, some with protective features designed to keep you visible and safe. Heybikebatteries are covered by a 1-year prorated warranty.For1 years of service A defective battery will be repaired or replaced at no cost to the customer. I also was very happy with customer service. Wiring damaged 5. If the stains wont scrub off, put on some toothpaste, and brush them with a toothbrush, then wipe them off with a damp cloth.Notes: do not clean the bike with alcohol, gasoline, kerosene, or other corrosive and volatile chemical solvents to prevent dire damage. /. be sure to check that the braking system is functioning properly; also be sure to check that all safety labels are in place and you understand the safety warnings. It's also much easier to be taken with you on RV trips or even canal boat. Replacement Procedure: Heybike will replace all components that are deemed to be defective or damaged (including damage incurred during shipment) without user error. Just received my battery I ordered from Heybike.I was able to purchase it during a price reduction sale they had This will be my additional battery I will carry with me. When are the cityscape batteries going to be restocked? It is advised for your safety to buy a replacement battery for an e-bike from the same manufacturer as your electric bike. Find helpful customer reviews and review ratings for Heybike Ranger with Saddle Bag Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V 15AH Removable Battery, Shimano 9-Speed and Dual Shock Absorber at Amazon.com. Ensure the chain is clean, oiled, and runs smoothly. to sun or rain and avoid storage in places with high temperatures or corrosive gas. If you see stains on the bike body, wipe them off with a damp cloth. The battery, which is equipped with a 15 Ah lithium-ion battery instead of a 12.5 Ah one like the ordinary Mars, is the most important modification, and is responsible for the impressive. A good choice for customers who use their 36 Volt bike frequently and want a battery that will last a long, long time. There are mainly three types of batteries used in electric bikes- Lead Acid, Nickel Cadmium, and Lithium-Ion batteries. Always wear a helmet when riding your electric bike. First, you need to remove the battery from the frame of the electric bike. Max Load 330 lbs (150kg). Be careful not to position your ngers between the latch and the frame. Depending on a riders preference, the suspension fork can be locked out as a rigid fork, which will typically yield higher eciency while pedaling.The lockout lever (1), located on top of the right side of the suspension fork, can be turned counterclockwise until it stops to completely lock out the suspension forks travel. Direction of assisted rotation F means forward. To reinstall the battery, align the slot at the bottom of the battery and reinsert it into the frame. No matter how good care you provide, your electric bike battery would need a change after the completion of its lifetime. In rare instances, the item received may be damaged during transportation. Since batteries are the most costly part of an electric bike, you would want a battery that lasts long. Im out of commission till further notice.. 02 / 03 Replacement lithium-iron-phosphate (LiFePO4) battery for the Ranger electric bike kit. Throttle speed limited(do not change). Tire Inflation and ReplacementThe Ranger employs 204 rubber tires with inner tubes. This . 2. After that, the efficiency of the battery decreases. NOTICE: We will not accept Shipping Damage Claims later than 7 days from receipt of products. Heybike ebike comes with most of the necessary parts, such as front and rear lights for safety, a kickstand for parking, fenders for preventing your package from being mudded, etc. Read honest and unbiased product reviews from our users. Join our community. It saves time and is environmentally friendly. In addition to city roads, you can ride on snow, beaches and rugged mountain roads, etc. 1. In key position 1, the battery is in the on position, with the battery locked to the frame, and the key cant be removed. Locate the right-side/ left side pedal, which is. We rode for 16 miles today and it was really enjoyable. Charger damaged 3. Notice: E-Bikes Are Not for Sale to Persons Under the Age of 18. Falling of the electric bike can also result in some physical damage to the battery case or shorted cables. but it's the little folding that's sweetest to carry around! If you would ride somewhere you are not familiar with, then you need a phone holder for convenience the phone navigation. I chose the Ranger instead of the Mars because it has the step-through and Im so glad I did. Heybikecannot replace any part without first seeing a photo or video of the damaged product. TC MODE: After entering TC MODE, you can choose whether to clear the TRIP when the bike is o. Heybike Ranger is your best choice for any situation. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at the discretion of Heybike.Frame issues that are excluded from this warranty include but are not limited to:CorrosionPaint fade, scratches, impact marksImpact damageNonreversible modification (drilling/welding)Chain guard mount to the frame if applicable. Carefully slide the battery upwards and lift it o the frame. Lockable and removable with two included keys. Recommended service intervals are meant to be used as guidelines. Note: When properly installed, the front wheel should be fully seated and centered in the dropouts of the front fork, the brake rotor should be in between the brake pads of the brake caliper, and the front fork nuts should be fully and properly secured. Your email address will not be published. The riding range is from 25-30 milesPure Ebike Modeto 50-60 miles (PAS Mode) and will vary based on individual weight and road conditions. Carefully slide the battery upwards and lift it o the frame. All in all, the Heybike Tyson Folding Electric Bike is an impressive and innovative e-bike that offers both convenience and performance. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-box-4','ezslot_1',126,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-box-4-0');One of the most apparent signs of a faulty battery is reduced mile range than before on a single full charge. The quick removable modular battery lets you able to charge the battery pack on or off the frame. Ordered my Ranger at the end of October and it was delivered November 3rd. Read honest and unbiased product reviews from our users. Join our community. What Is the Best Electric Bike Kit on the Market? BBB contacted the above referenced company on multiple occasions regarding your complaint. The trusted and popular Ebike from 70,000+ riders, Optional basket, saddlebag or gift will be shipped Separately, 01 / 03 Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V 15AH Removable Battery and Dual Shock Absorber 48 MILES RANGE & 25MPH TOP SPEED-- Ranger is equipped with a larger capacity 48V 15Ah battery and a 500w brushless geared motor to ensure long life and excellent performance. Order now to level up your ride. Take out the stem and insert it into the front frame. Easy to remove and charge at your home or office. What can I do if something goes wrong with my e-bike during the warranty?A3: We believe that communication is the best way to solve the problem. We're in stock! Changeover labor must be performed by an authorized HeybikeemployeeHeybikereserves the right to use scratch and dent stock when replacing a frame under this warranty. The riders leg length is used to determine the seats position. When looking for the best e bike for a short person, there are several key points to consider. Description: Built-in charge level indicator. The lead-acid batteries are cheap and have a lower life. Scratches, dents and cosmetic damage not caused by Heybike.5. Most electric bike batteries can last up to several hundred charges. Home heybike heybike Ranger Step-Thru Electric Bike User Manual. Ensure tires are inated within the recommended limits posted on the tire sidewalls and hold air. To protect the natural environment, please follow local regulations to properly dispose of used batteries. Product Service. No-worry Service Provided by PoobooComes with 1-year Free Replacement for all parts! You may receive a partial or no refund on used, damaged or materially different returns. Whether you are cruising on flat terrain or venturing up hills and bumpy ground, the high-powered motor will take you there effortlessly. Liquid error (sections/product-template line 170): divided by 0. Bike Only. LCD Display OperationsSetting Mode: When the bike is on, press and hold and buttons at the same time to enter the setting mode. $0.00 NOTICE: You have to press the key then you can switch to unlock position. 2.You have the initial owner's name & the initial order number. After the bike has been properly assembled according to the assembly video, all components are secured correctly, a certified, reputable mechanic has checked the assembly, and you have read this entire manual, turn on the bike and select a pedal-assist level following the steps below: Do not use the throttle while dismounted. Ensure all power cables running to the hub motor are secured and undamaged. Comparison shop for Heybike Mars Electric Bike Foldable 20 x 4.0 Fat Tire Electric Bicycle with 500W Motor 48V 12.5AH Removable Battery and Dual Shock Absorber for Adults and choose from . Order now to level up your ride. You can replace a standard seat (without suspension) so as to reduce the height of another 1-2inch. Press once i to conrm and enter the next set, press and hold i to quit the Setting Mode. Carefully use both hands to pull up on the battery to test that the lock is secure. (see the previous remove battery section for details),Then carefully pull the battery up until the battery detaches from the receptacle. Your leg should be almost fully extended(not locked out) with a slight bend at the knee. Remove the rubber cover on the charging port on the opposite side of the battery from the key switch. If you would ride somewhere you are not familiar with, then you need a phone holder for convenience the phone navigation. Join our community. Can't find what you're looking for? Set up with a key to keeping your battery safe. Join our community. Level 1 corresponds to the lowest level of pedal-assistance, and level 3 corresponds to the highest level of pedal assistance. $0.00 It is expensive but offers a long-lasting life of more than 1000 charge cycles. Read honest and unbiased product reviews from our users. Defects or damage to the Products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Heybike.7. Any damage or defects to Covered Components resulting from failure to follow instructions in the bike owners manual, acts of God, accident, misuse, neglect abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the bike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. Equipping your e-bike with bicycle accessories helps you handle more cases in your riding. Contact us ( support@heybike.com) directly and we'll provide you with what you need. Check headset, wheel bearings, pedal bearings, and bottom bracket bearings. By putting in a bigger battery, you want to increase the battery life and capacity it offers. If the unique keys are lost,you will not be able to turn on the bike or replace the battery. Always be aware of local road laws, and follow them. Its my main transportation and I ride it in all weather. The trusted and popular Ebike from 70,000+ riders Optional basket, saddlebag or gift will be shipped Separately Can be stored in the trunk of a car or easily into a RV, so you can take it anywhere with you. The quick removable modular battery lets you able to charge the battery pack on or off the frame. Still going strong! Battery Box Assemblies; Battery Chargers; Bearings; Brakes; Circuit Breakers; Clearance and Discounted Items; . Real-world wear and tear, and the need for service, will vary with conditions of use. Comment * document.getElementById("comment").setAttribute("id","ac4d9f4f920541ff0cec3abf1d229d94");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Very responsive regarding email correspondence and getting me the items I needed. Reusability Rechargeable. A Return Merchandise Authorization(RMA) must be requested from Heybike within 30 days from the date of receipt of shipment. Blown charge fuse: 1. Heybike Ranger is your best choice for any situation. Most normal bike seat posts can be used. Ensure the handlebar and stem are correctly adjusted, tightened, and allow proper steering. Open the kickstand and place the entire bike. Check that they are correctly secured before every ride and after every time the bike is left unsupervised, even for a short time. User Manual Cityscape-New Version 18/3/2022 Mars-Version 24/5/2022 Mars Limited Edition-Version 24/5/2022 Race-Version 22/3/2021 Race. Spare 36v Ranger Battery Pack. Do not ride the bike under the inuence of drugs or alcohol. Woke up to a busted back tire on Monday 1/10.. Do not dismantle or puncture the casing. Range of 25+ miles. Reach the bolt, washers, and nut (in that order). SPEED UNIT MODE: After entering SPEED UNIT MODE, you can choose the speed unit from MPH TO KPH. When the bike is not in use, keep it indoors where it is dry and cool. A spare battery (48 V, 15 Ah) is $500. Built from certified Dakota Lithium cells. Then tighten the pedal with an Allen wrench. Unlock the latch pull-up on the folding mechanism. We don't list every component on our website. We do not recommend that you use a battery of other brands on Heybike e-bikes. I assembled the Ranger myself by following the video, then watched another video to show me how to personalize my pedal assist (I changed it from 1-3 to 0-5 and lowered the speeds of 1-3 so I didnt take off like a bullet as soon as I started pedaling. At this point I'm very pleased with my purchase and would not hesitate to recommend the Ranger or even buy this bike again. The Warranty Period begins upon your receipt of the bike and shall end immediately upon the earlier of the end of the Warranty Period or any sale or transfer of the bike to another person, and under no circumstances shall the Limited Warranty apply to any subsequent owner or another transferee of the bike. (1) NOTICE: Ensure the seat post and seat are properly adjusted before riding. R$ 0 00. Only the original owner of an e-bike purchased from Heybike online or physical storefront is covered by this Limited Warranty. TRIP: These numbers show distance data for a single trip. Nickel batteries can provide up to 500 cycles, with the lead battery being the lowest at around 300 charge cycles. Check brake pad alignment and brake cable tension. Locate the seat quick release lever and turn over the saddle. Also, charge your phone with the battery USB port. Please contact us freely for any issue! Watch the chain and ensure the chain runs through the drivetrain (the rear cog, chain tensioner, and around the front chainring) smoothly. Try to buy a battery with at least the same power as your old one. Once fully charged, the charging indicator light turns green. And not to mention, you need a lock for your electric bike safety. It's worth having. Range of 25+ miles. One of the most critical factors that most people get wrong is charging an electric bike battery. The trusted and popular Ebike from 70,000+ riders, Optional basket, saddlebag or gift will be shipped Separately. For the avoidance of doubt, Heybike will not be liable and/or responsible for any damage, failure, or loss caused by any unauthorized service or use of unauthorized parts. Adjusted the seat to the lowest level 2. $-229.00 When tire wear becomes evident or a at tire is discovered, tires and/or tubes must be replaced before operating the bike, or injury to operators and/or damage to your bike from the heybike could occur.When changing a tire or tube, ensure that all air pressure has been removed from the inner tube prior to removing the tire from the rim. Loose or damaged motor wiring: 1 . Thread the left pedal onto the left crank gently by hand, turning counter-clockwise. Specification Motor500W Battery:48V 15AH Estimated Max Range:40 (Throttle)/55 miles (PAS) Gears:7-Speed Shimano Tire:20" x 4" Fat Tire Suspension:Front& Seat Frame Type :Foldable Step-thru Frame Recommended Height:5'3"-6'3" Suggested Use:Trail, Travel, Sand and Snow Bicycle weight :70.5lbs Replace brake and shift cables if necessary. When you pedal, your hips should remain level and your legs should be almost fully extended at the bottom of the pedal stroke, but not over-extended.To determine the right seat height, sit on the E-bike with one pedal at its lowest point and place the ball of your foot on the pedal. Suppose an electric bike battery is completely discharged and left without charging for some days. Do not underinate or overinate your tires. | $0.00 If the battery is low, charge it as soon as possible. heybike cityscape battery 1000w foldable electric bike 1000w folding electric bike 1000w scooter motor Page of 1 Start over Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V 15AH Removable Battery, Shimano 7-Speed and Dual Shock Absorber 266 1 offer from $1,399.00 Subscribe to recieve communications from Hilltopper about our products and services. Read full return policy . The lead-acid batteries are cheap and have a lower life. Once the LCD Display is on, press. VELOWAVE Electric Bike for Adults, 750W BAFANG Motor 48V 15AH Removable LG Battery Ebike, 28 MPH 26" x 4.0 Fat Tire E Bike, Shimano 7-Speed Electric Bicycle View on Amazon. The quick removable modular battery lets you able to charge the battery pack on or off the frame. Adjusted the seat to the lowest level. 50 Set up with a key to keeping your battery safe. Ensure front and rear brakes work properly. And then, place the thin pad and nut on the wheel shaft. Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. Black / With Green Saddle Bag - $1,319.00, Black / With Black Saddle Bag - $1,319.00, White / With Green Saddle Bag - $1,319.00, White / With Black Saddle Bag - $1,319.00. 6. Join our community. After every use, fully charge the battery to prolong its life span. Being a machinery part, no matter how much good care you provide to your e-bike battery. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-banner-1','ezslot_4',109,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-banner-1-0');Look out for overheating, as it might be due to a short circuit. /. It is advised to every electric bike owner to change the-bike batteries around every 3-4 years. The Limited Warranty is expressly limited to the replacement of a defective lithium-ion battery (the Battery), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors, and hardware (each a Covered Component). Data is automatically cleared when the bike is powered oODO: These numbers show odometer data(i.e., cumulative distance)MAX: These numbers show maximum speed data for a single tripAVG: These numbers show average speed data for a single tripBattery Level: This icon indicates how much battery life you have left.POWER ASSISTED MODE: 0,1,2,3: Displays the current power-assisted mode. Unfold the rear wheel/ section and hold your e-bike upright with the kickstand. Lockable and removable with two included keys. Check that the frame and fork are not bent or broken. It would be beneficial to refer to an e-bike battery replacement guide. Q1: What if the e-bike arrived missing an accessory or broken part?A1 : Please take a photo and send it to the Heybike Support Team by sending an email: support@heybike.com and the Heybike Support Team will reply to you soon and send the correct accessory or part replacement.Q2.