the card range not supported by the system

If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. File: includes/commerce_sagepay_server.inc Func: commerce_sagepay_server_redirect_form () Full list: This URL must be http:// or https:// and be no more than 255 characters in length. You will need to check your code to ensure that you are sending this value or that the data is in the correct field. A transaction is unable to be registered without this information. If you attempt to refund in another different currency to the original payment then you will receive this system message. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. The issue is normally associated when you are attempting to automate these actions. Exiting. The command passed in the parameter was not recognised. The card type field contain a value which specifies the card that is being sent to us. Cannot retrieve contributors at this time. There is a problem with the details that have been entered for a European Payment Type. You may need to zero pad your subnet mask so that each number block contains three digits. The PayPal billing agreement was not accepted or failed. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. Invalid command. If we receive a POST from any other server, you will see this error message. 3D accelerator card is not supported! The expiry date of the credit or debit card must be entered in the expiry date box provided on the payment screens in order to continue with the transaction. 1 Answer Sorted by: 0 Check which environment you are using. The given vendorsurcharge cannot be found. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. Share Improve this answer Follow answered Nov 28, 2018 at 14:06 snack_overflow 536 2 11 27 Please ensure that you are sending the correct value in the TxType field. f: Alt+Tab to a popped up window name 'Message" which contains the following. Surcharge not allowed on this payment system. A valid

value is required in the format 123.123.123.123. This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. A valid value is required,this must be value between 0 and 100000.00. An active transaction with this VendorTxCode has been found but the Amount is different. 2. An example would be Japanese Yen (JPY). You will need to check to ensure that the card number length being provided is correct and that you are sending the full card number situated on the front of the card. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. The supplied is not available on any merchant accounts associated with this vendor account. Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. The certificate must have a valid user principal name (UPN). The VPSProtocol value is outside the valid range. If no value is entered here you will be presented with this error message. Exceeded the allowed amount of commands to execute. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. If the monitor page is showing everything normal please contact Sage Pay directly. The following language code(s) are either not valid or not supported: . The total value of all REFUNDs can never ever exceed the original transaction value amount. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). A transaction is unable to be registered without this information. Although a facet of Visa, Visa Electron cards are processed using a different merchant identification mechanism that is not supported by Blackbaud Merchant Service. For more information please refer to the protocol guides. This field should only contain alphanumeric characters and must be 100 characters or less. You will need to ensure that you have provided a debit or credit card number within the card number box provided on the payment screens. Are there tables of wastage rates for different fruit and veg? You will need to check your code to ensure you are submitting the correct value. 4021 : The Card Range not supported by the system. The crypt string has been encoded incorrectly. Please ensure that you only ever use a fully qualified URL. Then select Troubleshoot > Advanced options > Startup settings one by one. The value which is being sent accross in this field is more than this. If your post code is longer than 10 characters then please just enter the first 10 characters in order to continue. You will also need to check the content of this field to ensure that it is valid. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. The Currency is not supported on this account. When attempting to perform a REFUND, you can only refund in the same currency type as the original transaction. vegan) just to try it, does this inconvenience the caterers and staff? e: A black screen should appear. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. Create a card type for each type of card that your business accepts, such as debit cards, credit cards, loyalty cards, and corporate cards. You will need to check your code to ensure that you are not sending more than 255 characters within this field. The Billing Address contains invalid characters. The Authorisation has been declined by the bank. The specified and combination is not valid, or the user may be locked out. Used sbupdate to generate unified UEFI kernel image and used efibootmgr to register the kernel image. ##### tag either not required for this command or XML structure is incorrect. ##### must be a numeric value with up to 2 decimal places. Cannot refund mobile transactions for this acquirer. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. Either provide the user with access to the chosen or select another which the user has access to. Please refine the search. You will need to send the long card number only which is situated on the front of the customers card. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. If the card holder's name is longer than that, just send the first 50 characters in your POST. Your transaction has been Authenticated successfully. You will need to check you code and correct one or the other field to fix this problem. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). You must also ensure that there are no spaces within this card number. The GiftAid field specifies whether you wish to apply gift aid to the transaction. 3D-Authentication required. You must enter the address to which the card being used is registered in the card address box provided on the payment page. 3D Secure rule not added. rev2023.3.3.43278. The Delivery Phone contains invalid characters. The Vendor or VendorName value is required. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. Some debit cards require a PIN to be entered. We also return to you the 2 digit Decline Code from the bank. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. . You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). This package contains the Intel graphics driver for 10th and 11th generation Intel processors. Thank you for your reply. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. More information on the different TxTypes can be found within the protocol document. Please check and retry, There was error processing the payment at the bank site. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. "After the incident", I started to be more careful not to trip over things. the card range not supported by the system In case your SD card is missing a drive letter, click on the 'Add' button. This will need to be provided in order for the transaction to be able to continue. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. This error message relates to the Vendor account not having been set up successfully on the Sage Pay servers. If you have not supplied the correct value in the RelatedVPSTxId field, have not submitted it in full or it is incorrectly formatted then you will receive this system message when our systems try to validate the post. This Surcharge already exists (paymentsystem and currency combination). The PaymentSystem is not supported on the account. If a card ExpiryDate value of 1509 was passed this would generate this error code. Can I tell police to wait and call a lawyer when served with a search warrant? The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. Invalid request. Please check you code. What is the problem? If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. The Delivery City contains invalid characters. 3D-Authentication failed. 123.456 instead of 123.46, then you will receive this system message. You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. All cards issued are part of a range - this is defined by the first 9 digits of the card number. Why is there a voltage on my HDMI and coaxial cables? The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. The RelatedTxAuthNo does not match the original transaction. The ApplyAVSCV2 field can only ever contain the following four values : 0: Use the Default setting on your account 1: Force the AVS/CV2 checks and use the appropriate rules 2: Force No Checks for this transaction and ignore the rules 3: Force the AVS/CV2 checks but DO NOT wish to apply rules. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. The required service is not available or invalid. You will need to check your code to ensure that the currency type is the same as the original transaction. Any value longer than this will generate this system message. The request was unsuccessful because the URL specified is longer than the server is willing to process. The VendorTxCode has been used before. Please select the card type you would like to use for the transaction. To learn more, see our tips on writing great answers. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. The Apply3DSecure flag is invalid. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. Error parsing the request XML. This could be caused by several reasons such as authorisation communication and high volumes of transactions being authorised. The Amount value contains a decimal point. The Amount including surcharge is outside the allowed range. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. On the General tab of the System configuration window, click the Normal Startup option, and then click OK . You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. This can be done within the My Sage Pay admin area under the Account administration section. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). If a card StartDate value of 1509 was passed this would generate this error code. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. Invalid Amount field format. Check the format of your request message. The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. The Success URL value will need to be provided within your crypt string when posting your transaction registration. If the shopper has made an error with the card number then simply have the customer. An active transaction with this VendorTxCode has been found but the Currency is different. Fraud screen detail does not exist for this transaction. You must have a valid merchant number set up on your Sage Pay account, that support each card type you pass. This is an important field as it allows us to identify and process the transaction through your account. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. The Contact Fax contains invalid characters. The certificate must have the digital signature key usage. - the incident has nothing to do with me; can I use this this way? a: Right click on the Medal of Honor exe file. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. The Vendor or Vendorname format is invalid. You do not have any Custom templates uploaded onto your Sage Pay account and have selected to use the Custom templates option within your live My Sage Pay account. The card number you have entered is not supported as a card type on the Opayo system. How can this new ban on drag possibly be considered constitutional? A range of payment methods are accepted by the manual payment method (here is the list of all accepted facebook payment methods 4. The Card Type selected does not match card number. The method requested is not permitted against this resource. The encryption method is not supported by this protocol version. Cannot create a token from a token transaction. Open the Run Dialog Box by pressing the Windows + R button of your device keyboard, type msinfo32 on the Dialog Box and press enter to open the System Information window of your device. You will need to check your code to ensure that the field is sending the correct code. The Amount is outside the mininum and maximum limits. Until I get a response, is there anything else that I could be looking out for? You will not be able to perform a RELEASE against a DEFERRED transaction that has already been released. This Refund would exceed the amount of the original transactaction. The number of authorisation attempts exceeds the limit. More information on the different TxTypes can be found within the protocol document. The related transaction that you are trying to AUTHORISE is NOT and AUTHENTICATED transaction. Not the answer you're looking for? The CardExpiry date that has been entered is not a valid month and year combination. Similar results when you try and use an active card on the test.sagepay. This field can contain up to 10 characters. The user does not have permission to view this transaction. This URL must be http:// or https:// and be no more than 255 characters in length. All cards issued are part of a range - this is defined by the first 9 digits of the card number. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. Please check and retry. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. 4021 : The Card Range not supported by the system. The BillingAddress and BillingPostCode are required. If a value is supplied, should contain either 0 or 1. You will need to ensure that the card issue number length is being passed as it is displayed exactly on the customer's card. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. The Transaction has already been Refunded. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. Also here is some document on how to fix the problem you are having right now. Moonrise Fall is a brain teaser-filled world mixed with classic adventuring, exploration, and collecting. The difference between the and value must be no greater than 50. This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. Uncover locations like caves, mines, a lumber mill, as well as otherworldly locales at your own pace. The Transaction type does not support the requested operation. While the phone is on the restarting mode select "Wipe cache partition" in the Android service menu. Please use mobile device to refund transaction. This enabled test mode on the gateway and allows test cards to be used on the account so I can test a full payment. Incorrect Fixed value entered. Monzo Community Unable to use card with Sage Pay Monzo Chat _sam(Sam) 9 January 2016 18:54 #1 This can be used to describe the goods being purchased or the nature of the transaction. Please ensure that you are sending the correct value in the TxType field. Provided vendor name does not exist in the system. Difficulties with estimation of epsilon-delta limit proof, Replacing broken pins/legs on a DIP IC package. The issue is normally associated when you are attempting to automate these actions. You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. You must check your code to ensure that you only use a fully qualified URL. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. The primary admin user cannot be deleted. Error: only 0 Devices available, 1 requested. If you double click on the card and go to the Drivers tab of the dialog that opens, give us the Driver Version. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. If any other characters or spaces are being passed or provided, then you will receive this error code and message.
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